Privacy policy

Privacy Policy

Effective Date: August 13, 2026

Nymly Studio ("Nymly Studio", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit nymlystudio.com, create an account, place an order, download a digital product, contact us, or otherwise use our services.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will request that consent separately.

1. Information We Collect

We collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our services, prevent fraud, and comply with applicable legal obligations.

Information You Provide to Us

Depending on how you interact with Nymly Studio, we may collect:

Full name
Email address
Billing and shipping address
Telephone number, where provided
Account information
Order and purchase history
Information you provide when contacting customer support
Information submitted through contact forms or other forms on our website
Information necessary to provide or troubleshoot digital product downloads

Payment Information

Payments are processed through Shopify and/or third-party payment providers made available during checkout. We generally do not receive or store your complete payment card number or payment authentication credentials. Payment information may be processed directly by the applicable payment provider according to its own privacy policy and security practices.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Approximate geographic location derived from technical information
Pages visited and interactions with the website
Referring website or source
Date, time, and duration of visits
Diagnostic and security information

2. How We Use Personal Information

We may use personal information for the following purposes:

Process and fulfill orders
Provide access to purchased digital products
Ship eligible physical products
Provide customer service and technical support
Respond to questions, requests, and communications
Manage customer accounts
Process refunds, returns, cancellations, and order-related requests
Prevent fraud, abuse, unauthorized activity, and security incidents
Maintain and improve our website and services
Understand website usage and improve user experience
Measure the effectiveness of marketing and advertising campaigns
Send marketing communications where permitted
Comply with applicable laws and legal obligations
Protect the rights, property, and security of Nymly Studio and our customers

3. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we may rely on one or more of the following:

Contract: where processing is necessary to provide a product or service you have purchased or requested.
Legal obligation: where processing is required to comply with applicable law, accounting, tax, fraud prevention, or other legal requirements.
Legitimate interests: where processing is reasonably necessary to operate, secure, improve, and protect our business.
Consent: where you have provided consent for a specific processing activity, such as certain marketing or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

4. Shopify and Service Providers

Our online store is powered by Shopify. Shopify provides infrastructure and services that help us operate our storefront, process orders, support checkout, manage customer information, and provide related commerce functionality.

We may also use selected third-party service providers to support functions such as:

Payment processing
Digital product delivery
Order fulfillment and shipping
Website analytics
Advertising and marketing
Email communications
Fraud prevention and security
Customer support
Website performance and technical services

These providers may process personal information only as necessary to provide their services to us, subject to their own applicable terms, privacy policies, and legal obligations.

5. Analytics and Advertising

We may use analytics and advertising technologies, including services provided by third parties such as Google, to understand how visitors use our website, measure performance, improve our services, and support advertising and remarketing activities where applicable.

Depending on your location and applicable law, certain analytics, advertising, or tracking technologies may require your consent before they are activated.

6. Cookies and Similar Technologies

Nymly Studio and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

Keep the shopping cart and checkout functioning
Remember preferences and settings
Maintain website security
Understand website traffic and performance
Improve website functionality and user experience
Measure marketing and advertising performance

Some cookies are necessary for the website to operate, while others may be optional depending on your location and the technologies enabled on our store.

7. Marketing Communications

Where permitted by applicable law, we may send promotional communications about Nymly Studio products, offers, new releases, or related services.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us at support@nymlystudio.com.

Transactional communications, such as order confirmations, download information, account notifications, security messages, and customer service communications, may still be sent when necessary to provide services you requested.

8. When We Share Personal Information

We do not sell your personal information as a standalone customer list. We may share personal information when reasonably necessary with:

Shopify and technology providers that operate our store
Payment processors and financial service providers
Shipping and fulfillment providers for physical orders
Digital delivery providers for digital purchases
Analytics and advertising providers, where applicable
Email and customer-support service providers
Professional advisers, where necessary
Government authorities, courts, regulators, or law enforcement where legally required

We may also disclose information when necessary to prevent fraud, protect our rights or property, investigate security incidents, enforce our policies, or comply with a lawful request.

9. International Data Transfers

Some of our service providers may process or store personal information in countries other than the country where you live.

Where applicable law requires safeguards for international transfers, we will take appropriate measures to protect personal information and comply with applicable transfer requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal, tax, accounting, or regulatory obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by our services.

12. Your Privacy Rights

Depending on where you live and the law applicable to you, you may have certain rights regarding your personal information, including:

The right to know whether we process your personal information
The right to request access to personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of personal information where legally applicable
The right to object to certain processing activities
The right to restrict certain processing activities where applicable
The right to withdraw consent where processing is based on consent
The right to receive certain personal information in a portable format where applicable
The right to opt out of certain marketing communications

These rights may be subject to legal conditions and exceptions.

13. European Economic Area, United Kingdom, and Other Applicable Privacy Laws

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection legislation, additional privacy rights and requirements may apply to you.

Where applicable, you may have the right to lodge a complaint with the relevant data protection authority in your country or region.

Nothing in this Privacy Policy is intended to remove, limit, or restrict mandatory privacy rights that apply to you under applicable law.

14. Children's Privacy

Nymly Studio is not intended for children who are unable to lawfully use online shopping services under the laws applicable to them.

We do not knowingly request or intentionally collect personal information from children for purposes that are prohibited by applicable law.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Effective Date" at the top of this policy. Where required by applicable law, we may provide additional notice or obtain consent for material changes.